Privacy Policy
At Bayside Collectables, we take your privacy very seriously. Please take a moment to read our privacy policy.
Bayside Collectables is a subsidiary of Lewis Media Pty Ltd and is committed to providing quality products and services to you. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers.
This Personal Information is obtained in many ways including correspondence by telephone, email, via our website www.baysidecollectables.com.au, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure (i.e. for shipping purposes); and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Credit card information is not stored by us on our servers.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Bayside Collectables will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Collection of your personal information
There are many aspects of the site that can be viewed without providing personal information, however, to submit a query, sign up to the Bayside Collectables mailing list, or to place an order, you are required to submit personally identifiable information. All information you provide is kept in strict confidence and will never be sold to a third party for any reason.
For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site or for marketing purposes. We may use in a general sense without any reference to your name, or personally identifiable information, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on the website’s activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Disclaimer
Bayside Collectables has made reasonable efforts to ensure that the information on this website is accurate at the time of publication but it provides no guarantees, warranties or undertakings that the information contained on this site is accurate, complete or up to date. There may be errors on this website for which Bayside Collectables disclaims all liability. Bayside Collectables excludes any liability for any loss, liability or damage suffered by any person as a result of the use of this website or reliance on any information found on this website.
Viruses
This website is not guaranteed to be free from viruses or anything else that may interfere with or damage the operations of your computer systems. Your use of this web site is at your own risk.
Changes and updates to this Privacy Policy
Bayside Collectables reserves the right to make changes or amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Privacy Policy Complaints and Enquiries
Bayside Collectables welcomes your comments regarding this Privacy Policy. If you do not wish to receive marketing material from Bayside Collectables, or if you have any questions about this Privacy Policy and would like further information, please contact us in writing via the contact details below.
E-mail: info@baysidecollectables.com.au